Community Programs / Immigrant Settlement Services

Immigrant Settlement Services

The YMCA Immigrant Settlement program facilitates integration by promoting and supporting newcomers to increase their self-sufficiency and their ability to contribute to the community of the Regional Municipality of Wood Buffalo. Individuals and families, new to Canada, are provided settlement services by a team of professional settlement staff and, through a unique network of volunteers, community organizations, cultural groups and professional contacts are linked to many services and programs that meet specific needs.

What We Do

1. IMMIGRANT SETTLEMENT SERVICES
   • Information, Orientation & Referrals
   • Supportive, Solution-based Counselling
   • Interpretation & Translation Services
   • Community Access Program
   • Community Participation & Education
   • Other services designed to assist newcomers to integrate into our Community
2. HOST
   • A befriending program - designed to match newcomers to Canada with a volunteer for friendship and emotional support
   • Language referrals
   • Translation Services
   • Community Connections
   • Legal Referral
   • Available Assistance
   • Other services designed to assist newcomers to integrate into our Community
3. TEMPORARY FOREIGN WORKER PROGRAM
   • A program designed to assist TFWs to adjust and have support in the Community while they are working in Canada
   • Supportive, Solution-based Counselling
   • Information & Referrals
   • Legal Referrals
   • Community Orientation
   • Other services designed to assist newcomers to integrate into our Community
4. JOB SEARCH SERVICES FOR IMMIGRANTS
   • One-on-one Assistance with: Resume Development, Cover Letters, & Job Search Strategies
   • International Qualifications Assessment Services (IQAS)
   • Labour Market Information
   • Information & Referrals
   • Other services designed to assist newcomers to integrate into our Community

Location & Hours
YMCA Immigrant Settlement Services
#201 - 10011 Franklin Avenue
Fort McMurray, AB T9H 2K7
Phone: 780.743.2970
Fax: 780.743.2973

Mon-Fri: 8:30am-4:30 pm (closed 12pm-1pm)

Contacts

• Senior Director, Community Programs - Heidi Carter p: 780.743.2970
• Career and Employment - Eliana Urrea p: 780.791.1115, f: 780.791.1140
• HOST Program - Esther Choga - p: 780.743.2970, f: 780.743.2973
• Temporary Foreign Worker - Ramazan Nassery p: 780.743.2970, f: 780.743.2973

The YMCA of Wood Buffalo acknowledges the partnership of:

For their resource assistance and funding support of this program.